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Liff Happens

The Lost and Found Spreadsheet

Spreadsheets are great–versatile, shareable, and easy for individuals to get started. Often the first step to building a real product…

5 min readJan 19, 2022

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The Lost and Found Spreadsheet

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Liff Happens

Cost of Lost and Found

Lost and Found is a massive problem, and a pretty common topic we talk about.

3 min readMar 31, 2021

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Cost of Lost and Found

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Liff Happens

Kano Model for Lost and Found

The Kano Model is a theory to describe product development and customer satisfaction over time, developed by Professor Noriaki Kano in the…

4 min readFeb 19, 2021

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Kano Model for Lost and Found

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Liff Happens

Why are you throwing out your hard work? — Lost and Found

A not very well known aspect of the Lost and Found process, there is a lot of work that just gets tossed out at the end.

5 min readFeb 6, 2021

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Why are you throwing out your hard work? — Lost and Found

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Liff Happens

A Lost and Found Algorithm, the worst kind of algorithm.

AI, machine learning, and algorithms are all the rage, but it’s still quite a silly choice for Lost and Found.

4 min readJan 29, 2021

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A Lost and Found Algorithm, the worst kind of algorithm.

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Liff Happens

The Ultimate Guide to Lost and Found Software- with videos

Losing something is the worst; everyone knows that. But not as well known is the pain that occurs when tasked with returning all the stuff…

10 min readOct 23, 2020

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The Ultimate Guide to Lost and Found Software- with videos

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Liff Happens

Online Lost and Found- Putting Pictures on the Internet

An Online Lost and Found can be a crucial customer service tool when your attendees run into a common problem, Lost or Stolen stuff. For a…

3 min readSep 25, 2020

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Online Lost and Found- Putting Pictures on the Internet

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Liff Happens

Lost and Found Voicemails- the bane of every lost and found office.

Voicemails are the worst, Lost and Found voicemail doubly so! Phone calls as the primary tool to report lost property end up causing far…

3 min readSep 23, 2020

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Lost and Found Voicemails- the bane of every lost and found office.

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Liff Happens

Lost and Found Shipping

Your customer lost something and you’ve found it! Congratulations! How will you get it returned?

4 min readSep 12, 2020

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Lost and Found Shipping

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Liff Happens

Lost and Found at Live Events

An introduction to Lost and Found at Live Events and Music Festivals, hey remember them? For more info about Lost and Found check out…

2 min readSep 9, 2020

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Liff Happens

Liff Happens

Just a plucky little startup trying to change how lost and found is experienced. Helping find all the world’s lost things. Find out more at liffhappens.com

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